What's New?

Deb's books: "WOW Factor Workplace", "Hearfelt Leadership", and "Women on Top" are available in paperback, Kindle and Audible versions.  Deb's latest book, "Strong Suit", is available now in paperback, Kindle, and Nook versions.  Click on the following link for more information on all of Deb's leadership books.


See Deb's new video series:

CEO Mentoring Moments with Deb Boelkes


Marriott's CEO Shared a Video With His Team and It's a Powerful Lesson in Leading During a Crisis

Search
Take Action!

We encourage our members to comment and provide Heartfelt solutions to a "better" way.  A Member Account is required to post comments, gain access to the Member Resources page and to subscribe to page update notifications.

Members Login here.

Not a member?

Then Register to become a member.

There is a better way

With Deb Boelkes and the late Mark Goulston, MD

 

 

 


Go to the Blog Index


Friday
May032013

Eric Garcetti, The "Dare to Care" Candidate for LA Mayor

If charity begins at home, maybe "heartfelt" needs to begin at local politics

Being truly "heartfelt" and politics are not the best of bedfellows.  However I have been watching the Mayoral race in Los Angeles for some time, because Los Angeles needs a heart transplant with all its traffic, financial, educational, business travails and because I live in Los Angeles.

The race has come down to two Democratic candidates, Wendy Gruel and Eric Garcetti.  Being both Democrats, many have said that they are pretty similar.  There are differences in their political agendas and they are well covered by political analysts.

What I am more interested, as you might guess, is who is the more "heartfelt leader?"

Click to read more ...

Thursday
May022013

How do you "Lean In" when you feel unwelcome?

"It's not easy to lean in when you're unwelcome and resented."
- Female head of HR at a Fortune 500 company

Since the release of Sheryl Sandberg's runaway bestseller, Lean In, there has been a groundswell movement to encourage women to do just that. I have discussed this with many women I know and many share with me that they are finding that easier said than done.

Click to read more ...

Friday
Apr262013

How to Drain an Emotional Wound

Disclaimer: It's probably not a good idea to read this before you eat.

I was trained as a medical doctor and remember the visceral feeling I had when as a medical student I drained my first abscess in a patient.  We called the procedure "I & D" in our hospital notes which stands for, Incision and Drainage (I told you not to read this just before you eat).

Click to read more ...

Friday
Apr192013

The Los Angeles Mayoral Race - Verify then Vote

(As seen at the Huffington Post)

Candidates Greuel and Garcetti.

Voters don't care about, have confidence in or believe what you say needs to be done, what you say you will do or even what you know, until they know what you have already gotten done for people like them in the situations and crises they are facing now.

Click to read more ...

Wednesday
Apr102013

How to Deal with a Toxic Client

Law firms have a hard-earned reputation for being really tough places to work. Today I see an increasing amount of toxicity in those firms. Over the past couple of decades, I've met with partners and managing partners at regional and national law firms, who have not infrequently found themselves bullied by greedy, selfish, entitled, angry clients or even other partners.

CONTINUE READING AT HBR

Click to read more ...

Monday
Apr012013

For Real Influence, Listen Past Your Blind Spots

More than ever before, people see through the self-serving tactics and techniques that others use to persuade them. They don't like being pushed, played or nudged to comply, and they resist and resent agenda-driven influencers.

Click to read more ...

Saturday
Mar162013

Wouldn't You Agree? The Most Important Insight to Have

http://pbs.merlin.cdn.prod.s3.amazonaws.com/program_pages%2Finsight.jpgQ: What do you think is the most important insight to have?

Click to read more ...

Saturday
Mar162013

The Integrity-Based Business

This comes from an article I wrote for Fast Company ten years ago, do you think it describes a Heartfelt Company as well?

With almost all of a difficult year behind him, a CEO (who asked that his name not be used in this article; let's call him John) and I sat down for one of our regular Friday meetings. It was halfway between Thanksgiving and Christmas. John, the 53-year-old grandson of the founder of a third-generation manufacturer of high-quality socket and ratchet tools looked 10 years older than his age -- perhaps because the firm had been losing its market share progressively for those 10 years. As the end of the year drew nigh, John just wanted to talk. When I asked him where he wanted to be at this time next year, he said, "Next year, I'd like to feel hopeful and proud instead of afraid and ashamed, like I feel this year."

Click to read more ...