Mark Goulston Posted on Friday, July 26, 2013 at 10:20AM 
The Leadership Scorecard
I. Instill Confidence
II. Engender Trust
III. Gain Commitment to Action
The ability of a leader to Instill Confidence, Engender Trust and Gain Commitment may not on the surface seem to be critical to successful and effective leadership until you consider what results their opposites have.
Mark Goulston Posted on Monday, July 22, 2013 at 3:18PM 
"What if Prince George grew up to be the next Nelson Mandela?" - Dr. Mark Goulston, Fox News, Good Day LA (on the birthday of His Royal Highness the Prince of Cambridge)
Mark Goulston Posted on Sunday, July 21, 2013 at 2:59PM 
As an former individual, couples and family psychotherapist, FBI and police hostage negotiation trainer and now executive coach and key advisor to CEO's and Chairman of the Boards I have come to realize that most people are ready for change but few are ready to change.
It is not just a matter of stubbornness, resistance and counterproductive habits. In this siloed world where people are highly skilled but with a narrow focus (and confusing jargon to outsiders that reinforces it) people view the world in an increasingly narrow way that validates their POV.
Mark Goulston Posted on Saturday, July 20, 2013 at 8:44PM 
The secret to running better meetings is to run meetings better.
Duh...
The secret to running meetings better is to fully engage the participants. And the secret to engaging them is to "get into their thinking."
Mark Goulston Posted on Sunday, July 14, 2013 at 7:58PM 
An executive coach helps managers and executives reach their full potential by helping them see and seize opportunities, see and overcome obstacles and see and avoid risks that they might otherwise not be aware of or if aware, tend to minimize.
Executive coaches are called upon to provide the following (or a combination of them):
Mark Goulston Posted on Sunday, July 14, 2013 at 10:08AM 
Client: I don't think I've ever done anything important.
Me: What? You have a hospital named after you. You've created an industry and thousands of jobs.
Client: I have all the admiration, love and respect that money can buy and that's all it's worth. I'm not really close to anyone ...
Darrell Janssen Posted on Monday, July 8, 2013 at 8:45PM 
You will come across hundreds of characteristics people say you must have in order to be heartfelt. Most of them will probably be sensible and of course, they are good characteristics. You cannot be angry all the time and be heartfelt. Here are some of the most revered traits people wish they had in their personality:
Mark Goulston Posted on Sunday, July 7, 2013 at 8:32PM 
Please share this with any soldiers or veterans you know that have PTSD and have undergone or are currently receiving treatment for it and with any programs you know of that are providing treatment for PTSD.
"When I come home from Iraq, I just want to help people." - Evan Ashcraft (5/22/79 - 6/24/03)
;)