Take Action!

We encourage our members to comment and provide Heartfelt solutions to a "better" way.  A Member Account is required to post Heartfelt comments.

Login to post a comment or access member-exclusive resources


Register to become a member.

Benefits of membership include free exclusive resources including videos, exercises, quizzes and step-by-step tips to bring out the Heartfelt Leader in you and a guide to creating and leading a Heartfelt Leadership community in your part of the world.  Once you are registered and logged in, "Member Resources" under the "Connect" tab will be visible.


Want Engaged Employees? How to Persuade Without Pushing


Ask Annie at CNNmoney

The way most of us go about trying to influence others is exactly backwards, says a new book. Here's how to get it right. 

FORTUNE -- Dear Annie: I read your recent column on overcoming employees' resistance to change with great interest, because my situation is similar to that of the reader who sent that question, but with a twist. I was recently moved into my job from another division of the company and told to "turn around" this under-performing department.

The trouble is, because I'm the new guy, people here doubt that I really understand the business, so I feel like I'm constantly fighting this lack of credibility. The other problem is that I'm not the first person in this position. The last guy they brought in to fix things here tried for a year or so and then quit. So every time I explain what we need to do, I can tell that people are thinking, "Here we go again." They nod their heads and then go on doing everything the same old way. I have a couple of great mentors who are giving me some advice on how to handle this, but I'm curious about what you and your readers think. -- Stuck in Neutral


Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.
Member Account Required
You must have a member account on this website in order to post comments. Log in to your account to enable posting. If you do not have an account, register to get one.
« Can a Sales Driven Company be Heartfelt? | Main | The Persuasion Cycle - A Gift from Heartfelt Leadership »